ORDER

How to place an order?

Shopping from us is easy!

 Select the product you’d like to buy. Create a login or proceed with guest login:

• Add products to your cart or just hit Buy Now.
• Choose or Add delivery address.
• Add a working phone number and email address.
• Use a preferred payment mode and confirm the order.

How to place an order on Android/IOS?

So you are stuck in a traffic jam, or you are relaxing on a lazy Sunday afternoon. You don't feel like booting up your laptop in your free time. We have a great idea, listen to your playlist, relax and also shop for your favorite products on-the-go on our mobile app. Just download our app and your shopping is on.

<coming soon>

What is 'My Account'? How do I update my information?

It is easy to update your Raga Fashion .com account and view your orders any time through 'My Account'.

 'My Account' allows you complete control over your transactions on Raga Fashion .com

• Manage/edit your personal data like address, phone numbers, email ids
• Change your password
• Track the status of your orders   

• How to track my order?

• You can view the status of your order by going on your Order Shipment Order Tracking  page.
  
  1. Please visit this link: Shipment Order Tracking

  2. Enter Your Order Number and Click Track.

  You will be redirected to your Order Acknowledgement Page. 

  Please find below the status definitions for your order.

• Status of Order:

• a) NEW -  Your order hasn't been processed yet.

• b) PENDING - Your order has been processed and is waiting on the designer to dispatch your order.

• c) DISPATCH- Your order has been dispatched. You should receive or should have received an email at this point with the tracking Information.  Please visit Courier partners website to get latest update on where your courier has reached.
  
  d) COMPLETE- This is an estimate that you have received your package and order has been marked as complete by the designer. Please contact us immediately in case you have not yet received the item

• Can I order a product that is 'Out of Stock'?

• Unfortunately, products listed as 'Out of Stock' are not available for sale. Please use the 'Notify Me' feature to be informed of the product's availability with sellers on ragafashion.com

• Can I accept the package after checking the contents inside it?

• Sorry, as per our policy, a package can’t be opened before delivery is accepted. But you can accept the package & get in touch with us later in case you have any concerns.

• My order is delayed. What should I do?

• On the rare occasion that your order is delayed, please check your email & messages for updates. A new delivery timeframe will be shared with you.

  You can also track its status by visiting Shipment Order Tracking 

• Does Raga Fashion deliver internationally ? 

• Yes, we deliver worldwide. Shipping is charged extra. Contact Us 

   Payment Options: 

• 1.Paypal

• 2.International Credit Card / Debit Card / Net Banking

• 3.Bank deposit 

• Delivery Time: 22 - 30 business days

• The order will come to Udaipur Rajasthan for the Quality Verification first and then shipped to your Address. We will send you the tracking details as soon as your order gets shipped from here.

• Will the delivery be re-attempted if I’m not able to collect my order the first time?

• Yes, we’ll make sure that the delivery is re-attempted the next working day if you can’t collect your order the first time.

• I found the package open and the product seal broken. What should I do?

• You can request for the item to be replaced or returned by visiting My Orders. Use the ‘Order Return’ option here & fill out the details of the issue so that we can help you.

• What should I do if my order is approved but not yet dispatched for a long time?

• Please  Contact Us  so that we can look into this.

• How do I know my order has been confirmed?

• We’ll send you an e-mail & SMS once you’ve successfully placed your order!  We’ll also let you know as soon as the seller ships the item(s) to you/warehouse along with the tracking number(s) for your shipment(s). 

• I haven't received the invoice for my order.

• A hard copy of the invoice is sent along with your order. If you have not received a hard copy you can request for a soft copy by Contact Us 

• Why am I not able to track my order?

• Please check after 24 hours as the tracking ID for your order will take some time to be activated once it’s shipped.

• Can I change the delivery date of my order?

• Unfortunately, we are unable to honor requests for specific delivery dates, however rest assured that we will deliver by the promised delivery date.